All prices are stated FOB our warehouse. Prices do not include sales, use, excise or similar taxes. Taxes or assessments that are required by law to collect will be separately invoiced. All prices are subject to change without notice.
New accounts are shipped C.O.D. until credit is established through furnishing of references and other proof of financial responsibility. Payments are net and due by the 10th of the month following the statement-billing period. Statement billing closes on the 25th day of the month unless the 25th falls on a weekend or holiday then the close will be the last business day prior to the 25th. Please see monthly billing close schedule.
A service charge of 1.5% per month will be collected against all accounts, which are past due.
A $30.00 fee will be charged on all returned checks.
Defined as areas where orders placed by a specific time, as defined by WORLDPAC, will be delivered the same day. Same day service is available within the defined areas based on the following criteria.
(Third party carrier i.e. UPS)
Contact your Sales Associate for current freight policy.
Title and risk of loss, damage or package shortage passes to the customer (the consignee) upon delivery of freight to the carrier. When a package or shipment appears damaged at the time of receipt, please note the condition of the container over your signature on the receipt and have the driver sign the bill of lading indicating the problem. You must file a formal claim against the carrier for any loss, damage or package shortage.
If the shipment is received in good condition and after unpacking, shortages, overages, or wrong parts are discovered, please notify us within 48 hours (two business days) by contacting your sales associate.
Subject to the provisions of this Section 7, WORLDPAC does provide a customer satisfaction policy that all automotive parts sold will be free from defects in material or workmanship for a period of 24 months / 24,000 miles/40,000 kilometers(Canada only) (whichever occurs first) or, the expressed manufacturer's warranty, whichever is greater.
The customer satisfaction period commences on the date the automotive part is delivered to the final consumer but no later than 6 months after the invoiced date. The policy provides that WORLDPAC will replace free of charge or issue credit at our own discretion any automotive parts which, under normal condition of use and service, proves to be defective in material or workmanship. Our policy does not cover any labor cost for removal or damage resulting from delay or loss of use in service or repair for incidental or consequential damages even though caused by negligence or other fault.
Excluded from our policy are performance or modified parts, failures caused by misuse, negligence, modification, abuse, improper diagnosis, application, installation, operation or vehicle condition. Claims under this policy must be submitted by indicating the number of the invoice with which the part has been supplied by us, a copy of the repair order showing when the part was first installed, as well as the copy of the repair order.
The manufacturer's warranty, if any, constitutes the only warranty with respect to the sale of all goods. WORLDPAC HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WORLDPAC does not authorize any person to grant any warranty or assume any liability by WORLDPAC.
WORLDPAC will accept authorized returns on saleable merchandise purchased from us within the last 45 days. Authorization can be obtained through speedDIAL or by contacting your sales associate and requesting a Return Merchandise Authorization (RMA).
The following merchandise is not acceptable for return:
RMAs can be obtained through speedDIAL or by contacting your sales associate. An RMA must be obtained prior to the return of any merchandise. All returns must be shipped freight prepaid. Local delivery customer's returns will be picked up by WORLDPAC with your next order, an RMA is always required.
Effective March 1, 2015